Tony Hsieh at Zappos Structure, Culture and Change [weeks 2, 3, 4, 8]

Name: Tony Hsieh at Zappos Structure, Culture and Change
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Tony Hsieh at Zappos Structure, Culture and Change [weeks 2, 3, 4, 8]

Week 2 focuses on structural emergence through technology (linking to platform-thinking such as Vallas & Schor’s idea of organisational design and digital processes).

Week 3 introduces organisational transformation, drawing also on Greiner’s growth and revolution cycles (Week 3 reading).

Week 4 explores culture using Schein, supported by readings such as the Valve handbook on flat structures (Week 4 reading).

Week 8 connects structure and culture to the leadership and management logic underpinning holacracy, using readings like Hamel (2011), Solinger et al. (2020), and Bazerman (2020) to show how leadership emerges without managers and how this compares to other self-managed organisations such as Morning Star.

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Tony Hsieh at Zappos Structure, Culture and Change [weeks 2, 3, 4, 8]

For your individual essay select four questions (corresponding to four topics (week 2-11)) that you find most appropriate to provide an organisational analysis of the case study.
Indicate clearly in the beginning of your essay which four questions you use to analyse the case study and why you’ve chosen them. These four questions are supposed to point you to theoretical lenses and analytical tools through which you can analyse the case study.
Evaluation criteria are available on the grade descriptor document in the “assessment” file. Briefly, points are awarded for completeness of answer, quality of analytical skill and argument, and style and form.

There is no right or wrong which questions you select but you need to argue your point in the
analysis for each question with theories/discussion content from the lectures and seminars and use clear references from the case study to support your argument. Use ALL class material: the readings, read the cited papers on the slides, discussions, exercises from the lectures/seminars to relate to this case and to argue your analysis.

Solution